Shipping Policy

Processing Time

Orders are processed within 1 business day. You will receive a tracking number by email once your order has been shipped.

Shipping Method

All orders are shipped from Coimbra, Portugal via CTT Correio Azul (Portuguese national postal service) with full tracking included.

Estimated Delivery Times

• Europe: approximately 3 business days
• Rest of the world: approximately 5 business days

These estimates do not include customs clearance, which may add extra time depending on your country.

Shipping Costs

• Portugal: €5.99
• Europe: €7.99
• Outside Europe: €9.30

Where We Ship

We ship worldwide, with the exception of the United States.

Lost or Delayed Packages

If your package has not arrived within 15 business days (Europe) or 25 business days (rest of the world), please contact us at customerservice@tatidastore.com and we will investigate with the carrier.